Karen joined HDB in May of 2017 as an Account Manager, focusing on commercial lines accounts. Karen’s favorite part of HDB is the relationships she has built with her work family and clients of HDB. It is her pleasure to assist businesses with their daily insurance needs and building personal relationships with each one.
She began her insurance career in 1990 as a claims clerk for a large Birmingham agency, where she spent 24 years in the roles of Account Service Representative and Account Manager to commercial accounts. She earned her CIC designation in 2000 and her CISR designation in 1998.
While not at work, Karen enjoys spending time with family and friends, traveling and going to sporting events.