Susan joined Harmon Dennis Bradshaw in October of 2013 as an Assistant Account Manager in their Commercial Lines division having previously worked in an agency in Georgia as a personal lines agent for several years. She excelled at learning the commercial side of the industry and in 2017 was promoted to a Commercial Lines Account Manager. Susan earned the Certified Insurance Service Representative (CISR) designation in 2019. A Korean native, Susan’s fluency in the Korean and English language coupled with her strong sense of urgency and desire to provide superior customer service have proven to be an asset to her clients.
In her free time, Susan enjoys spending time with her husband and two children.