Lori has been in the insurance industry for almost 32 years. She began her career in insurance on the company/carrier side of the business as a receptionist. She was quickly promoted to policy typist. After deciding insurance was her love, she moved to the agency side of the insurance industry, where she started working in surety bonds. Lori worked her way up to a Commercial Lines Assistant and earned her Property and Casualty license. Her experience continued to grow on the commercial lines side and she was promoted again. This time to an Account Manager, where she earned her Certified Insurance Service Representative (CISR) designation and her Certified Professional Insurance Agent (CPIA) designation. Lori’s time at HDB has been focused on the Small Business Unit (SBU).
Lori is routinely complimented for her exceptional customer service skills. She loves getting to know her clients and takes great pride in knowing she has helped them. She is often overheard listening to their stories, calming any concerns they may have, and answering all their questions.
In her spare time, Lori loves Alabama Football, riding her Harley and watching Nascar and Drag racing!